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Tower Hamlets Tennis Ltd

Local, Inclusive, Fun Tennis

A Social Enterprise Company Limited by guarantee.

Registered in England & Wales No. 7980500

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Cash Handling Policy

 

Tower Hamlets Tennis, hereafter "THT" , are committed to efficient processes that reduce administration costs and channel as much of our turnover into our community projects and improvements to the services across the borough. Whilst maintaining ease of use for our customers , we would prefer that as many transactions as possible are channelled through our online ordering facilities.

 

Our agreement with LBTH , authorises us to appoint specific members of staff (see below - Your Rights) and contractors to collect money at the four locations we currently directly manage.

 

We will accept cash payments for :

 

- Court Bookings

- Community Tennis

- Social Tennis

- Cardio Tennis

 

We do not accept cash for courses , classes. These must be paid for in advance, either online or by telephone using an accepted credit card or debit card.

 

 

Your Rights

 

When you are asked to pay cash for the above activities :

 

1) You can ask for the Tower Hamlets Tennis employee or contractor to provide evidence that they are appointed to receive cash on the behalf of Tower Hamlets Tennis Ltd.

 

2) You are able to request a receipt be emailed to you (you must provide and confirm the email address).

 

 

If you have any issues regarding this please contact us